Returns & Exchanges

At Caribbean Vintage Boutique, we take pride in the quality of our artisanal food products; however, due to the perishable nature of our items, returns are generally not accepted unless the goods arrive damaged or defective. We are committed to ensuring your tropical culinary experience is perfect and will work quickly to resolve any issues with your order.

Return Process

• 1.
  Document the Issue

  Take clear photos of the damaged packaging and the specific food items involved within 24 hours of delivery to help us process your claim.

• 2.
  Contact Support

  Email our boutique team at [email protected] with your order number and the attached photos of the damaged goods.

• 3.
  Verification Review

  Our quality assurance team will review your request within 48 hours to verify the defect and determine eligibility for a refund or replacement.

• 4.
  Resolution Processing

  Once approved, we will either ship a fresh replacement of your Caribbean treats or issue a full refund to your original payment method.